Terms of Service

Last Updated: September 28, 2026

Welcome to Cozymilo. These Terms of Service govern your use of cozymilo.online and your purchases from our store.

By accessing our website, browsing our products, creating an account where available, or placing an order, you agree to these Terms of Service.

If you do not agree with these terms, please do not use our website or place an order.

1. About Cozymilo

Cozymilo is an online fashion jewelry store offering necklaces and related fashion accessories.

Business Address:
9168 134b St
Surrey, BC V3V 5T7
Canada

Email: support@cozymilo.online
Phone: (604) 619-6191

2. Eligibility

By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are purchasing on behalf of another person or entity, you represent that you have the authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, measurements, colors, and other information displayed on our website are accurate.

However, actual product appearance may vary slightly due to:

• Screen settings
• Lighting conditions
• Photography
• Manufacturing variations
• Differences between product batches

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Product Availability

Product availability may change without notice.

We reserve the right to limit quantities or discontinue products at any time.

If an item becomes unavailable after an order has been placed, we may contact you regarding available options or issue a refund for the unavailable item.

5. Pricing

Prices displayed on our website are subject to change without notice.

We make reasonable efforts to display accurate prices. If a pricing error occurs, we reserve the right to correct the error.

If an order has been affected by a significant pricing error, we may contact you before completing fulfillment.

6. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily mean that the order has been fully accepted if there is an issue involving product availability, payment authorization, pricing, fraud prevention, or other circumstances.

We reserve the right to refuse or cancel an order where permitted by law.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

7. Payment

Payments are processed through the payment methods made available during checkout.

You agree to provide accurate and complete billing and payment information.

You authorize us and our payment service providers to process charges associated with your order.

8. Shipping

Cozymilo currently offers free worldwide shipping.

Our standard estimated delivery time is approximately:

7–10 days

Delivery times are estimates and may vary due to customs processing, carrier delays, weather, holidays, incorrect address information, or circumstances beyond our reasonable control.

Please see our Shipping Policy for additional information.

9. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, subject to our Return & Refund Policy.

By placing an order, you acknowledge that returns must comply with the applicable return requirements.

10. Website Use

You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not attempt to:

• Interfere with website operation
• Gain unauthorized access to systems
• Introduce malicious software
• Copy or exploit website content without authorization
• Use the website to conduct fraudulent activities
• Circumvent security features

11. Intellectual Property

Unless otherwise indicated, content on Cozymilo, including text, graphics, logos, photographs, product descriptions, website design, and other materials, is owned by or licensed to Cozymilo and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit our content without prior written permission, except where permitted by law.

12. Third-Party Services

Our website may use third-party services, including payment processors, hosting providers, analytics services, shipping providers, and other technology providers.

Your use of third-party services may also be subject to their own terms and policies.

13. Errors and Website Availability

We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

We may temporarily suspend or modify website functionality for maintenance, updates, security, or other operational reasons.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Cozymilo will not be responsible for indirect, incidental, consequential, or special losses arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or restrict rights or remedies that cannot legally be excluded or restricted under applicable consumer protection laws.

15. Governing Law

These Terms are intended to be interpreted in accordance with the laws applicable to Cozymilo's business location, subject to any mandatory consumer protection laws that apply to customers in their respective jurisdictions.

Where mandatory local law provides customers with additional rights, those rights remain unaffected.

16. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after an update may constitute acceptance of the revised Terms to the extent permitted by law.

17. Contact Us

For questions regarding these Terms of Service:

Cozymilo
9168 134b St
Surrey, BC V3V 5T7
Canada

Email: support@cozymilo.online
Phone: (604) 619-6191